Privacy Policy

Last updated: November 4, 2025

MindMaze Ltd, a company incorporated and registered in Cyprus, having its registered office at Griva Digeni 51, Athineon Court, Office 202, Paphos, 8047, Cyprus (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what information we collect, how we use it, and your choices.

By downloading, playing, or interacting with our games or related services (the “Services”), you agree to this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and personalize our Services. The data we collect falls into the following categories:

a) Information You Provide

Account information (e.g., username, email, Android ID).
In-app purchase information (through app stores, we do not collect or store payment card details).
Information you share with other players within our Services.
Support requests or feedback you send us.

b) Automatically Collected Information

When you use our games, we automatically collect:

Device information (device model, OS version, settings, language, time zone).
Gameplay data (progress, session length, items purchased, achievements).
IP address, Android ID, advertising identifiers (e.g., Apple IDFA, IDFV, Google AAID).
Crash reports and diagnostics.

c) Information from Third Parties

Social media or platform logins (e.g., if you connect with Facebook, Google, Apple).
from other entities, service providers that are assisting us in providing you with the Service (including data analytics providers, operating systems, and internet services providers).

We may collect the following types of your personal data:

contact information (your country or region, name, surname, your nickname or email you submit as part of setting your account with us or a third party login);
data about the build version, your account, game progress and in-game events, we create our own ID for you when you use the Services, our partners may create their third party IDs;
your IP address and unique mobile device identification numbers (such as your Android ID, device ID, advertising ID, etc.);
data about your device, such as manufacturer, operating system, CPU, RAM, browser type and language, current time;
broad location data (e.g. country or city-level location);
precise geolocation data (GPS, with your consent);
usage data, such as data we collect with cookies and similar technologies;
data (such as your nickname, email, profile picture, friends list) we receive if you use third party login-in (Facebook, Apple, etc.);
purchase history, including details of orders (purchase ID, amount spent, currency, date, time, vouchers or offers used);
data to fight fraud (such as refund abuse in games or click fraud in advertising);
data from platforms that the games run on (such as to verify payment);
data for advertising and analytics purposes;
your email address and your messages to the Services (such as chat logs and player support tickets, any feedback you submitted about your experience with us; and/or
other data you may choose to provide.

2. How We Use Your Information

We may use your data for the following purposes:

to provide our Service (including the social elements of our games, such as team play and competitions), to ensure that the Services you have paid for are activated in the games, and to provide you with player support if you need it;
to use or disclose personal data for targeted advertising purposes;
to use tracking technologies other than essential technologies;
to enable us to optimize our games for you and for the device that you are using, as well as to deliver customized in-game events, offers and promotions;
to manage our day-to-day operations;
to verify your identity and entitlement to products or Services when you contact us or access our Services;
to help maintain the safety, security and integrity of our property and Services, technology assets and business;
to operate, improve and optimize our games and other Services;
to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience;
to provide access to certain areas, functionalities and features of our Services;
to communicate with you regarding Services-related information, including confirmations, technical notices, updates, security alerts and support and administrative messages;
to enable players to communicate with each other in games or on our social media accounts;
to provide customer support services;
to prevent potentially prohibited or illegal activities, including cheating or fraud and to protect our players;
to measure interest in our Services;
to ensure internal quality control;
to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our Terms of Service or, where necessary, to defend, exercise or establish our legal rights, including our rights under our Terms of Service;
to activate, verify and give effect to parental control settings;
to comply with contractual and legal obligations and requirements;
to conduct internal research and analytics;
to send you direct marketing communications by email (when we do so we will seek your prior consent where required to do so by law);
to evaluate and enter into a reorganization, restructuring, merger, acquisition, or whole or partial sale or transfer of our business or assets, and
to engage in the marketing activities described in this Privacy Policy.

3. Legal Bases for Processing

Under GDPR and similar laws, we rely on the following legal grounds to process your data:

Consent:

to use or disclose personal data for targeted advertising purposes;
to send you direct marketing communications by email;
to use tracking technologies other than essential technologies.

Contract Performance:

to provide the Service to you;
to ensure that your purchases are activated in the games;
to provide access to certain areas, functionalities, and features of our Services;
to enable us to optimize our games for you and for the device that you are using, as well as to deliver customized in-game events, offers, and promotions;
to verify your identity and entitlement to the Services when you contact us or access our them;
to help maintain the safety, security, and integrity of our property and Services, technology assets, and business
to provide customer support services;
to communicate with you regarding Services-related information, including confirmations, technical notices, updates, security alerts and support and administrative messages;
To ensure internal quality control;
to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our Terms of Service or, where necessary, to defend, exercise or establish our legal rights, including our rights under our Terms of Service;
to activate, verify and give effect to parental control settings;
to comply with contractual and legal obligations and requirements;.

Legitimate interests:

to manage our day-to-day operations;
to operate, improve and optimize our games and other Services.
to personalize our Services, understand our users and their preferences to enhance user experience and enjoyment using our Services and improve our users’ experience;
to prevent potentially prohibited or illegal activities, including cheating or fraud and to protect our players
to measure interest in our Services;
to conduct internal research and analytics;
to evaluate and enter into a reorganization, restructuring, merger, acquisition, or whole or partial sale or transfer of our business or assets.

Legal obligations:

to comply with contractual and legal obligations and requirements.
to communicate with you regarding Services-related information, including confirmations, technical notices, updates, security alerts and support and administrative messages (when required by law)
to enable us to comply with laws that apply to us, to prevent fraud, to ensure compliance with our Terms of Service or, where necessary, to defend, exercise or establish our legal rights, including our rights under our Terms of Service;
to activate, verify and give effect to parental control settings;

Our Partner Organizations and Service Providers

We may disclose your data to our service providers, provided they are contractually obligated to keep your data confidential and will comply with the GDPR and other relevant data protection laws.

We may share your data with the following types of service providers:

technical support providers who assist with our Services and IT infrastructure;
analytics providers (e.g., Adjust) to understand our games performance;
platform providers (e.g., Apple, Google) for account and purchase processing
software providers, including ‘software as a service’ solution providers, where the provider hosts the relevant personal data on our behalf;
professional advisers such as solicitors, accountants, tax advisors, auditors and insurance brokers;
providers that help us generate and collate reviews in relation to our Services; and/or
our marketing partners and consultants which carry out marketing campaigns on our behalf, deliver relevant ads to you and measure ad performance. A list of our partners is available here.

Law enforcement or government bodies

We may disclose your data as permitted by law in order to investigate, prevent or take action regarding illegal activities, suspected fraud, violation of our intellectual property rights, cases involving potential threats to the physical safety of any person, violation of our Terms of Service or other agreements, or as required by law.

5. Children’s Privacy

Our games are not directed at children under 13 (or the minimum age required by local law).

If we discover we have unintentionally collected data from a child, we will delete it.
We do not knowingly collect personal data from children without parental consent.

6. Data Retention

We retain your data only as necessary for the purposes for which the data is processed or for legal requirements. The length of time for which we retain personal data depends on the purposes for which we collect and use it and how long we need to retain it to comply with applicable laws (including for the purpose of satisfying any legal, regulatory, tax, accounting or reporting requirements), to establish, exercise or defend our legal rights, or to make the data available to judges and courts or the competent public authorities. Once the personal data is no longer necessary for the purposes for which we collected it, we will securely delete or anonymize it.

7. Your Rights

Depending on where you live, you may have the following rights:

Access – request a copy of your data.
Correction – update or correct inaccurate data.
Deletion – ask us to delete your data.
Opt-out of personalized ads – adjust your device settings or game preferences.
Opt-out of personal data sale – If we sell your personal data as defined under applicable U.S. privacy laws (such as the California Consumer Privacy Act (CCPA) and similar state laws), you have the right to direct us not to sell your data.
Withdraw consent – where processing is based on consent.

To exercise these rights, contact us at legal@mindmaze.games. You can also request deletion of your data in the game application.

8. Security

We use physical, technical, electronic and procedural measures intended to protect your data from unauthorized processing, including firewalls, data encryption technologies, internal data security protocols and data protection and processing agreements with organizations that receive your personal data from us. However, no system is 100% secure, and we cannot guarantee complete protection.

9. International Data Transfers

We may share your data with our partners in the EU/EEA and outside of it. Where a data transfer outside the EU/EEA is not covered by an EU Commission adequacy decision, we rely on lawful safeguards referred to in Article 46 GDPR. This mainly includes EU Commission-approved Standard Contractual Clauses.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the game or through other appropriate means.

11. Contact Us

If you have any questions or concerns, please contact us at:

Email: legal@mindmaze.games

Postal Address: Griva Digeni 51, Athineon Court, Office 202, Paphos, 8047, Cyprus